Senior Frontend Software Engineer

Okendo is hiring a Senior Frontend Engineer to build the customer marketing platform that 16,000+ Shopify brands use to turn one-time shoppers into repeat customers. You'll work across our Vue, Angular, and React codebases, from the embeddable widgets shoppers see on storefronts to the merchant admin tools brands use every day, on a fully remote team, using TypeScript end-to-end on a modern AWS serverless architecture.

About Okendo We believe happy customers make the best marketers. That’s why we built Okendo – the customer marketing platform that creates stronger connections between consumers and the brands they love. Using Okendo, Shopify brands can grow faster and more efficiently by cultivating brand advocacy and maximizing lifetime value. Our unified platform and unique suite of products for Reviews, Referrals, Quizzes, Loyalty, and Surveys is trusted by 16,000+ Shopify brands to turn one time shoppers into revenue-driving Superfans.

Position Summary What You'll Do

js), DynamoDB (replicated to Redshift for reporting and OpenSearch for search/aggregation), SQS/SNS for messaging Languages & tools: TypeScript across the full stack · Terraform for infrastructure as code · VS Code · Jira How we measure performance: Knowledge Broad-level understanding of our system architecture. Knowledge of the services used within our tech stack Proficiency in product features and how they are used. Knowledge of team processes and standards. Proficient technical expertise and problem-solving skills.

Basic understanding of the organization and cross-functional teams. Delivering Results Develops, tests, and deploys software solutions. Breaks down complex tasks into manageable components. Estimates task duration and manages timelines. Plans and structures code changes effectively. Identifies potential impacts of solutions and key stakeholders. Contributes to continuous improvement of development processes. Communicates effectively with team members about project updates and changes. Manages expectations and prioritizes tasks based on feedback.

Seeks guidance on complex tasks and prioritization. Ownership/Autonomy Takes ownership of multiple tasks. Develops technical solutions with guidance. Grows understanding of the overall system. Evaluates potential solutions independently. Integrates solutions into the existing system. Solves problems independently. Seeks support for complex issues. Interpersonal Effectively communicates ideas and participates in team discussions. Contributes positively to team culture and values. Collaborates with team members to complete tasks.

Builds relationships within and across teams. Leadership Builds technical expertise and contributes to problem-solving. Writes functional code and begins to optimize for performance and maintainability. Explores new technologies and contributes innovative ideas. Collaborates on system-related issues and provides guidance to others. Actively participates in system design discussions. Seeks mentorship and demonstrates leadership qualities.

What We Value

One Team We are one team committed to the same mission. We trust, respect, and value each other. We recognize the unique skills, experiences, and perspectives each of us has to offer. We continually look for ways to support and enable our teammates. Champion the customer Our customers are the heart of our business and the pursuit of their success is our north star, At every step, we prioritize their interests in our thinking and actions. Strive for Excellence We commit to excellence as our standard. We set and achieve ambitious goals.

We maintain a bias for action, tackle the hard problems, and continually work to improve. Extreme Ownership We own the outcomes. We take the necessary action to get things done. We don’t blame others or find excuses. We proactively look for solutions and solve problems. Integrity Always We are always honest, trustworthy, and professional. We treat others fairly and with respect. We are transparent and forthright. We take our commitments seriously and deliver what we promise. Always Day One It’s always Day 1 at Okendo. If we’re not growing, we’re dying.

We prioritize agility over bureaucracy. Velocity over perfection. Outcomes over process. We move fast, learn, iterate, and adapt.

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