Associate Support Engineer
This role is to provide dedicated Application Support focus for the Nielsen Brandbank IT Service, its internal applications and ensure that users of the proprietary applications can fulfil their duties while adhering to internal departmental processes. This is primarily a junior role with team administration and reporting functions an important part of the day to day work. Job Responsibilities Provide administrative support to the Application Support team. Contribute to documentation for the application support team.
System configuration, scripting and new user administration as required E - A willingness to learn new skills and an underlying interest in Information Technology.. E - Analytical, methodical approach to information gathering and fault diagnosis. E - Good level of face to face customer service experience. P - Experience of supporting proprietary applications within a commercial environment, P - Exposure or basic knowledge and/or understanding of Microsoft SQL Database language, XML and JSON.
P - Exposure or basic knowledge of Google applications and tools. Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows.
These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative.
com/global/en/info/niqs-ai-safety-policies/ About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.
NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. com Want to keep up with our latest updates?
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All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. com/global/en/news-center/diversity-inclusion