IT Support Officer
Help and make sure company's IT operations are running smoothly. Support and maintain office network and internet connection to provider. g research which software to install, printer problems, laptop problems, internet problems, etc. Create daily reports related to the connectivity & resources monitoring in the placement Office. Setup PCs and Laptops, and help research which items for the company to procure. Prepare & Proceed the IT Peripheral handover to/from the employee in the onboarding & offboarding Process. Do some light coding to automate tasks.
Provide some technology & procedure initiatives to create more effective IT Support workflow. Minimum 2 years of experience in IT Support. Good knowledge of network, hardware, software, and printer troubleshooting. Strong problem-solving skills. Good communication and interpersonal skills.